Modified on: Thu, 21 Mar, 2024 at 6:09 AM
PrintOur customer service can only be reached via the ticket system. The working hours are from Monday to Friday from 8:00-16:30.
To do this, use the "New support ticket" button on the support page - or simply click here and you will also be taken to the ticket creation page.
Please provide us with as much information as possible when creating a ticket so that we can answer your enquiry in a targeted manner and find a solution quickly.
You can check your ticket status by clicking on "Check ticket status" on the help page or here.
We are not available on Saturdays, Sundays and public holidays.
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